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My Blacklist not working
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nobull



Joined: 04 Nov 2006
Posts: 39
Rank: 22
Location: australia

PostPosted: 24 Dec 2006 05:32    Post subject: My Blacklist not working Reply with quote

Hi,

I tried to add a couple of sites reported as bad (over 30% bad hits on an average of 250) but they keep showing up again and again.
And the list of My Blacklist is empty.

Thanks for your support, and happy holydays.

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Protect-X Support



Joined: 30 Oct 2006
Posts: 934
Rank: 35

PostPosted: 25 Dec 2006 10:10    Post subject: Reply with quote

Do you see the message "Are you sure you want to move this domain to BL" when clicking on the red cross near domain name? Maybe your firewall or other Internet security program blocks this window and you are not able to add the domain to BL.
Do you have "add comment" window after warning window?
If you use FF2 you need to refresh page(Ctrl+F5) to see the changes.
Contact me in ICQ. My number is 463972181.

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nobull



Joined: 04 Nov 2006
Posts: 39
Rank: 22
Location: australia

PostPosted: 26 Dec 2006 01:11    Post subject: Reply with quote

Yes, i do get the warning message, and the page is immediately refreshed and the entry is gone.
No window where to enter comments.
Then, if i move away from that page (eg: change date or close the application) and later return on that same page/date, the entry is back again.
Regarding security, i have the standard Windows firewall, plus Norton Antivirus, and Medium-high security set on IE.
I'll check with you when i see you online on icq.
Thanks.

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Protect-X Support



Joined: 30 Oct 2006
Posts: 934
Rank: 35

PostPosted: 26 Dec 2006 08:57    Post subject: Reply with quote

If you can't see an "add comment" window, then it blocked by some software (IE for example). Without this window you can't add domain to BL.
Look at the top of the IE window. Usually when Explorer blocks pop-up there appears a small line with notification.
Try to check your security options in IE. Try to disable "Block Pop-Up" option in IE. Try FireFox or Opera at least:)
"add to BL" option works fine in your members area.I have checked.

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nobull



Joined: 04 Nov 2006
Posts: 39
Rank: 22
Location: australia

PostPosted: 26 Dec 2006 14:50    Post subject: Reply with quote

You were right, man.

It was actually Google toolbar add-on that was blocking popups.
Just allowed popups from protect-x.com and everything is working as it should.

Thanks a lot for pointing me in the right direction Wink

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PostPosted: 27 Dec 2006 09:08    Post subject: Reply with quote

Glad that you have solved the problem!Wink
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